Manage Administrators

Assign Additional Administrators | Unassign the Administrator Role | Change the Primary Contact

The primary contact for an account is the account Administrator. Additional users can also be assigned the Administrator role.

Assign Additional Administrators

These steps can only be performed in the primary site

1. Select Manage Sitesfrom the Administration menu in the platform navigation bar
2. Select the desired Usersname 
3. Click the Assignbutton
4. Select the main site from the site drop-down menu
5. Select the Administrator role from the role drop-down menu
6. Click Save & Close

Unassign the Administrator Role

1. Select Manage Sitesfrom the Administration menu in the platform navigation bar
2. Click the desired users name
3. Check the box to the left of the main site
4. Select Unassign
5. Select Save & Close

Change the Primary Contact

These steps can only be performed by the current Primary Contact

1. Select Organization Settings from the Administration menu in the platform navigation bar
2. Enter a new Name and Email Address in the Primary User Information section
3. Scroll to the bottom of the page and click Save

The primary user account can continue to be accessed with the same credentials until they are updated either via the Forgotten Username or Password? link on the platform log-in page or through the profile menu in the top-right corner of the page after logging into the platform.

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